Job Detail

Job Description

1. Implements and achieve the approved daily, monthly and annual targets in terms of : Units Received, Labor Sales and Labor Sales per RO
2. Closely coordinates with the Aftersales Directors in ensuring compliance to prescribed service standards: reception, workshop and releasing
3. Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors based on: SA Productivity; SA Charging Utilization; Technician Productivity; and Technician Efficiency
4. Regularly reviews parts inventory to ensure minimum stocking level at any given time and avoid significant percentage of obsolescence over total inventory
5. Review and monitors the status of Work-in-Progress (WIP) units including all open Repair Order that requires immediate action.
6. Ensures that all invoices are properly reviewed prior to releasing. Avoid any situation of unbilled service, parts installed, surcharge, etc.
7. Regularly review inventory level to avoid over-stocking or under-stocking